Bogdan Gecić, Founding Partner at Gecić Law, was quoted in Forbes, the leading global business publication, in an article titled “9 Effective Ways to Be Proactive About Customer Service”. Bogdan joined a panel of experts and shared his perspective on how to manage customer service effectively. “Understanding the client’s business deeply and thinking of their immediate needs ahead of time is essential. One must build a culture focused on adding value and finding solutions to issues beyond the obvious. It would be best if you always walked the walk, fulfilling your promises with conviction. Those are elements of winning customer […]
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Bogdan Gecić, Founding Partner at Gecić Law, was quoted in Forbes, the leading global business publication, in an article titled “10 Entrepreneurs Share The Most Important Early Business Decisions They Made”. Bogdan was asked to join a panel of experts and share his perspective on some of his most important early decisions as an eminent entrepreneur in the legal and professional services industry. “It was essential to select and start delivering on a set of core values in the very early stages of the development of the firm. Values are an authentic expression of what your firm is all about […]
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Bogdan Gecić, Founding Partner at Gecić Law, was quoted in Forbes, the leading global business publication, in an article titled “Nine Important Lessons Leaders Have Learned About Customer Communication”. Bogdan was asked to join a panel of experts and share his perspective on the best approach to client communication from the point of view of an eminent entrepreneur in the legal and professional services industry. “In services, the client relationship itself seems to be the biggest part of what is being bought and sold. Like any other relationship between people, it is intangible and based mainly on subjective perceptions, not […]
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Bogdan Gecić, Managing Partner at Gecić Law, was quoted once again in Forbes, the leading global business publication, in an article titled “How To Get Your ‘A’ Players Back On Track When They’re Bored Or Burned Out”. Bogdan was asked to join a panel of experts and share his perspective on approaching top performers when they are bored or burned out from the point of view of an eminent entrepreneur in the legal and professional services industry. “Burnout is often less about being tired and more about a feeling of not having control over your life—as if work is just […]
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Bogdan Gecić, Managing Partner at Gecić Law, was quoted once again in Forbes, the leading global business publication, in an article titled “Are These Nine Cash Flow Mistakes Jeopardizing Your Company’s Future?”. Bogdan was asked to join a panel of experts and share his perspective on the way new businesses need to look at their finances from the point of view of an eminent entrepreneur in the legal and professional services industry. “Entrepreneurs do not take into account the stage in the life cycle of their product or service and then confuse profitability with cash flow. For instance, in the […]
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Bogdan Gecić, Managing Partner at Gecić Law, was quoted in Forbes, the leading global business publication, in an article titled “10 Myths About Selling To Customers (And The Real Truth)”. Bogdan was asked to join a panel of experts and share his perspective on sales myths from the point of view of an eminent entrepreneur in the legal and professional services industry. “A big myth is that if you have a great product or service, customers are going to get this and continue buying it. Although such revolutionary ideas do come about, they are rare and businesses still need to […]
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Bogdan Gecić, Managing Partner at Gecić Law, was quoted in Forbes, the leading global business publication, in an article titled “10 Important Customer Service Metrics To Help You Better Understand Your ROI”. Bogdan was asked to join a panel of experts and share his perspective on the best approach to client relations in relation to ROI from the point of view of an eminent entrepreneur in the legal and professional services industry. “In professional services, customer service is of such importance that its returns seem to be close to the overall ROI of our business. This may be hard to […]
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Bogdan Gecić, Managing Partner at Gecić Law, was quoted in Forbes, the leading global business publication, in an article titled “Nine Solutions for Gathering and Responding to Customer Feedback”. Bogdan was asked to join a panel of experts and share his perspective on the best ways to capture and implement client feedback from the point of view of an eminent entrepreneur in the legal and professional services industry. “Surveys and interviews are a great way to gauge what clients are really interested in. In professional services, a client-centric approach to everything we do is essential, while understanding and anticipating our […]
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“Aim to make a difference, a dent in the universe and don’t settle for anything less. Always be innovative and creative – those are the key things that always generate true added value.” This attitude, inspired by the words of the legendary Steve Jobs, is what led Bogdan Gecić, the founder of Gecić Law, to be recently chosen to be one of only 400 members of the prestigious Young Entrepreneurs Council (YEC). The YEC is a global invitation-only, US-based community of entrepreneurs and leaders under the age of 45, who have made major impact in diverse industries and sectors. […]
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